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Infracast Support

At Infracast we are passionate about customer support.

This is not just an idle marketing phrase; a dedication to delighting our customers is core to everything we do throughout the entire company. Whether you are a global Bank using EMX to communicate with millions of customers on a daily basis or a two-person startup, we want you to experience, and expect, the same great level of customer service.

We recognise that our business depends on our customers as much as our customers depend on us, and value your feedback. Customer service doesn't end when a project is delivered or when a support ticket is closed. We want to hear from you, whether your are extremely happy with our service, you have any complaints or requests or if we have disappointed you in any way.

Email

Technical support: support@infracast.com

General information: info@infracast.com

Chat with support

Telephone

Main UK Switchboard (8:30 - 5:30)
(+44) (0)118 902 6590

24 x 7 support for O2 Managed Text Customers
0844 879 4439

24 x 7 support for bespoke customers
0845 241 6867

US Support (9:00 - 6:00 EST)
+1 941 204 1343